What level of support is best for you?
If you are someone that can follow instructions over the phone while we guide you through the troubleshooting steps then we can help you via a phone call, we normally guide you thought the process of setting up a remote log in then once this has been set up we can take over the computer part for you.
If you do struggle with using technology then you will be best to book in a face to face appointment so we can come to you place and get the issues sorted. Most issues at home can be sussed out within the 1 hour booking time allocated. If you are a business needing support then we always recommend face to face bookings as this makes it easier for us to understand your needs.