Tech Connections – Privacy Policy

Effective Date: 27/03/2025

Tech Connections is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal information in accordance with the New Zealand Privacy Act 2020.

1. Information We Collect

We collect personal information from you, including information about your:

  • Name
  • Contact information
  • Computer or network (e.g., IP address, browser type)
  • Interactions with us (e.g., support queries, website visits)
  • Billing or purchase information

Some information is optional. However, if you choose not to provide details such as your business owner’s name, address, or ID, we may be unable to provide certain services—particularly those that are billed monthly or hosted on cloud-based systems.

2. Purpose of Collection

We collect your personal information in order to:

  • Manage and deliver paid services
  • Communicate with you regarding services, updates, and support
  • Provide and improve our advertising and promotional efforts

3. Sharing of Information

Besides our own staff, we may share this information with:

  • Our trusted hosting providers
  • Offshore support teams who assist with website management and customer support

We do not sell or rent your personal data. Information is only shared when necessary to deliver services or when legally required.

4. Storage and Security

We store your information securely using:

  • Password-protected systems and encrypted backups
  • Access controls limited to authorised personnel
  • Secure local and cloud-based platforms (e.g., Microsoft Azure)

5. Cookies and Tracking

Our website uses cookies and analytics tools to:

  • Understand website usage
  • Improve performance
  • Personalise your experience

You can control cookies through your browser settings.

6. Your Rights

You have the right to:

  • Request a copy of any personal information we hold about you
  • Ask us to correct any information you believe is incorrect

If you would like to request or correct your information, please contact us at:

7. Retention of Information

We retain your personal data only as long as necessary to:

  • Provide our services
  • Meet legal, financial, or regulatory obligations
  • Maintain accurate business records

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any material changes will be communicated via this website page.

Last update: 27/3/2025

Tech Connections – Keeping your data secure and your trust intact.

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